1 Day prior is the day before the appointment). You may select the number of days prior to the appointment to send the reminder (e.g. Appt Date Normally only used for third reminder to send a text to the patient the day of the appointment.
This was added in version 7.0.193 in the first quarter of 2020. Appt Creation This allows you to send an email immediately when the appointment is scheduled (after a 5-minute delay).For instance, if the Appointment Date is November 1,today is October 30, and the reminder is set to send 1 week prior, it will send as soon as the appointment is created. Note: If the appointment date is under the Time Prior to Send when the appointment is created, the reminder will send immediately.Note: You may send both a Text and an Email, but you are not required to send both.Then, check the Text or Email box to tell the system to send one or both. If you wish to have at least one Appointment Reminder sent to the patient, select the Enable check box. Please read any system message completely before selecting OK. The system will prompt you that the replacement will occur. The First Reminder information on this Appointment Type will REPLACE any First Reminder information on ALL other Appointment Types.
Note: If you are happy with the settings for the First Reminder and would like to use it on all of your Appointment Types, you may select the Set to All Appt Types. Highlight the First Reminder under the Reminder title. You are not required to use both, but they are available if you would like to use them. The System allows you two options for reminders, a First Reminder and a Second Reminder. Navigate to Administration | Data Tables, Appt Types tab - Appointment Reminders subtab to configure. PatientNOW's Appointment Reminders are specific to the Appointment Type selected in each Patient Appointment. Navigate to Administration | Data Tables, Appt Types tab. Check the Patients | Registration/Billing, Consent Information tab to see if a patient has consented. Warning: Text and Email Appointment Reminders will only send if the patient has consented to receive them. For additional information, check out Configuring Email in patientNOW Note: You must have the System Email Settings configured before reminders will be sent.
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